The official version of Windows 10 was launched a few days back, 29th of July. We write to inform that Polar products using FlowSync and WebSync data transfer applications are compatible with the Windows 10 operating system, with one exception.
Some users who have updated to Windows 10 might face challenges with the synchronization with the Polar V650 since the device might not be recognized when attached to the USB port. Rest assured, we’re working on it.
Following products, which are synchronized using FlowSync, are compatible with Windows 10:
- Polar Loop
- Polar Loop 2
Following products synced with WebSync are compatible with Windows 10:
- RC3 GPS
Polar products which are not manufactured anymore or are not under Polar support, cannot be promised a full Windows 10 support.
Polar products using Weblink software are not compatible with Windows 10.
ProTrainer 5 can be installed to a Windows 10 computer, however the software is not fully compatible, as synchronization is not possible since the IrDA USB adapter is not compatible with Windows 10.
(Update 10th of August 2015) We would like to remind you that if you choose to change the operating system of your computer which is not listed in the packaging of the IrDa USB adapter, that this might result in the situation where the data transfer might not work anymore.
Polar will not launch a new driver to support the IrDa USB adapter for the new Windows 10 operating system. Polar USB IrDA adapter is compatible with Microsoft Windows 98SE/ME/2000/XP/Vista/Win7. The compatibility information can be found from the set package or the product sticker on the package.
(Update 6th of July 2016) Unfortunately it has been out of Polar’s control to make IrDA work with Windows 10. However, there’s good news; Microsoft has released an update for Windows 10 fixing the IrDA communication: https://support.microsoft.com/fi-fi/kb/3150989
We encourage you to shift over to our new Flow compatible products for full product support. For further information about the Flow compatible products and services, please contact your local Polar distributor. We are happy to help you choose the best Flow compatible product for your needs.
The possibility to export your training history from polarpersonaltrainer.com and Pro Trainer 5 to Flow is just around the corner. After this integration you can have all your training sessions at one place with your new Polar Flow compatible device. Stay tuned at Polar updates to see when it’s live!